Client: Star Books
Location: Saudi Arabia
Industry: Bookstore / Retail
Solution: Odoo ERP (POS, Inventory, Sales, Accounting) + ZATCA Phase II e-Invoicing Integration
About the Client
Star Books is a well-known bookstore located in Saudi Arabia, offering a wide range of educational materials, novels, stationery, and academic resources. With a growing customer base and daily retail sales, the business needed a modern, efficient system to handle point of sale operations, stock control, accounting, and compliance with Saudi Arabia’s ZATCA e-invoicing regulations.
Business Challenge
Prior to the implementation, Star Books was relying on manual and disconnected systems for billing and inventory control. This led to:
Difficulty tracking real-time stock levels
Complex manual VAT calculations
Lack of integration with ZATCA (Zakat, Tax and Customs Authority)
Delays and errors in generating customer invoices
Limited reporting and financial oversight
The client required a unified digital solution that would automate their sales workflow and maintain compliance with ZATCA Phase II.
Our Solution
We implemented Odoo as an end-to-end ERP solution, configured specifically for Saudi retail needs. Key features delivered:
Odoo POS customized for fast checkout operations
Real-time Inventory Management with automated stock updates
Sales & Accounting Modules aligned with VAT regulations
Seamless ZATCA Phase II e-Invoicing Integration including:
Real-time invoicing clearance
QR code printing on receipts
Automated XML invoice submission
Secure digital signatures
Return & Exchange Process fully ZATCA compliant
Training and onboarding provided to store staff for smooth adoption
Results Achieved
100% Compliance with Saudi e-Invoicing and VAT rules
Faster Retail Checkout, improving customer satisfaction
Accurate Real-Time Stock Control across products
Reduced Manual Errors, saving administrative time
Centralized Financial Reporting for better decision-making
The business now operates smoothly with full government compliance and efficient daily management.
Client Feedback
“Odoo has simplified our store operations significantly. Sales, inventory, and accounting are now fully connected. The ZATCA integration works flawlessly and helps us remain compliant without any manual work.”